My Experiences

This is an excellent airport lounge reading book for the time when flight is almost on time!! The search for an effective manager begins with the common behaviour of a 'tough manager' being: Their organizations win but their people loose. The other end is held by 'nice managers' whose people seem to win but their organizations loose. So what should an effective manager accomplish? They manage both the people they work with and themselves so that both the organization and the people benefit. And how? They hold regular meetings with subordinates. They discuss what has been accomplished, what they plan to do and any bottlenecks. Most importantly, the decisions taken are binding. Who takes these decisions? The subordinates themselves. [Yes] People who feel good about themselves produce good results. What is quality? Quality is simply giving people the product or service they really want and need. Three Secrets What are the three secrets of One Minute Managemen

This is an excellent book on negotiating in professional or personal life. Here is the summary of its main points and topics covered: 1.        Toolkit: a.        Claiming Value in Negotiation b.       Creating Value in Negotiation c.        Investigative Negotiation 2.        Psychology of Negotiation: a.        When rationality fails: Biases of Mind b.       Biases of Heart c.        Negotiating Rationally in an Irrational World 3.        Negotiating in Real World a.        Strategies of Influence b.       Blind Spots in Negotiation c.        Confronting Lies and Deception d.       Recognizing and Resolving Ethical Dilemmas e.       Negotiating from a position of Weakness f.         When negotiations Get Ugly: Dealing with Irrationality, Distrust, Anger, Threats and Ego g.        When NOT to Negotiate h.       Path to Genius   Preparation: 1.        Assess your BATNA (Best Alternative To Negotiated Agreement) 2.