One Minute Manager
This is an excellent airport lounge reading book for the time when flight is almost on time!! The search for an effective manager begins with the common behaviour of a 'tough manager' being: Their organizations win but their people loose. The other end is held by 'nice managers' whose people seem to win but their organizations loose. So what should an effective manager accomplish? They manage both the people they work with and themselves so that both the organization and the people benefit. And how? They hold regular meetings with subordinates. They discuss what has been accomplished, what they plan to do and any bottlenecks. Most importantly, the decisions taken are binding. Who takes these decisions? The subordinates themselves. [Yes] People who feel good about themselves produce good results. What is quality? Quality is simply giving people the product or service they really want and need. Three Secrets What are the three secrets of One Minute Managemen...